UX Design Agency

User Interview & Focus Groups

Competitive Analysis

Personas

Customer Journey

Empathy Mapping

Our Process

Research and Data Collection

Research and Data Collection

Start with Idea Theorem’s detailed UX research. This includes user interviews and focus groups. These methods help you understand your users’ key behaviors and motivations. At the same time, conduct a competitive analysis to learn about market dynamics.

Persona and Empathy Mapping

Persona and Empathy Mapping

Create detailed personas and empathy maps. This will help you focus on a human-centered design approach. It will also provide a strong base for design choices that connect with each user group.

Customer Journey Mapping

Customer Journey Mapping

Use these personas and empathy maps to carefully outline the customer journey. Find key moments that can be improved for a smooth user experience.

Insights and Strategy

Insights and Strategy

Combine all findings into clear insights. This will help Idea Theorem give smart recommendations. These suggestions will improve the user experience and boost your product’s position in the market

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Top UX Design Agency in Toronto


Welcome to Idea Theorem, Toronto’s leading UX design agency dedicated to crafting exceptional user experiences. We specialize in creating intuitive, user-centric designs that solve complex problems and drive business growth. Our team combines deep industry expertise with a passion for innovation to transform your ideas into engaging digital products.

Based in the heart of Toronto, we are committed to building strong partnerships with our clients. We work closely with you to understand your vision and deliver solutions that resonate with your audience. Let’s collaborate to create a seamless and impactful user journey for your customers. At Idea Theorem, we don’t just design; we build experiences that matter.

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Relevant Case Studies

UI Design Improves
MS Patient Healthcare

UI Design ImprovesMS Patient Healthcare

Driving Public Sector Success through 
User Research

Driving Public Sector Success through 
User Research

Empowering Ontario Nurses’ with Enhanced Online Education Portal

Empowering Ontario Nurses' with Enhanced Online Education Portal
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