#1 App for Contractors in North America

Joist

#1 App for Contractors in North America

“We were very satisfied with our engagement with Idea Theorem. They were professional, flexible and a pleasure to work with. It was very fast and easy getting set up, and they consistently delivered on all of our product design requirements.”

Mark Rosen
Head of Product

The Challenge

As a growing business Joist needed a design partner to help them launch new features for their contractors.

The challenge was to help contractors win more jobs, by implementing features that help promote their business.

Our Approach

Idea Theorem team initially worked with Joist product team to better understand their customers through user journey and personas. This led to identifying opportunities for new features which would be beneficial for their user base.

User Testing was done with contractors, to see which features provided them with maximum value and helped them win more jobs. Based on the identified features, product design was initiated and new features were designed.

Comprehensive design system and icon set were created

The Outcome

The new features had a major impact on their users (Contractors):

  • It makes the contractor look more professional to homeowners thus resulting in winning more jobs.
  • Helps the contractors effectively showcase their work and build their credibility.
  • For contractors it became more than just an invoicing and estimation app, thus helping them find more customers and increasing their revenue.

What Our Client Said

“We were very satisfied with our engagement with Idea Theorem. They were professional, flexible and a pleasure to work with. It was very fast and easy getting set up, and they consistently delivered on all of our product design requirements.”

Mark Rosen
Head of Product

Check out our other case studies!

Johnson

How we helped the insurance company enhance their portal using usability testing?

Domuso

Moving Rent Payment Technology Forward

Fidelity National Financial

How we help Fortune 500 companies launch their digital products?

Have a project for us?

Let's Chat